1. What's the difference between a custom made and a stock piece?
2. How can I attach my custom hair replacement system?
3. Can I play sports and swim without worrying about my hairpiece falling or lifting?
4. How do I care for my custom hair piece?
5. How long can I wear my unit before I have to have it rebonded or retightened?
6. What is the difference between human hair & synthetic?
7. What is the difference between synthetic hair & yak hair?
8. Are your custom hair systems the same high quality as the over-priced systems from other hair replacement companies?
9. How often do I have to buy a new system?
10. Can I repair my custom hair system?

#1. Stock units are pre-made, pre-cut, standard size and contour. They are made to fit just anyone, and may not look as natural as you would like. The color is chosen only from a color swatch. Your custom hair replacement system is made to fit your shape & size only. It is the most natural looking way to go. The color is matched exactly to the sample you send and it does not come pre-cut so you can style it any way you want. A custom unit can be made any shape or size you need!

#2. There are several ways to attach a custom hair system. The most common ways are:
Daily wear - We offer a variety of tapes you can use for daily wear. You can also use clips to attach the system for daily wear.
Extended wear - This is usually 4-6 weeks. For this method of attachment there are several types of tapes and adhesives you can use. For bonding, you can also sew the system on using the track & sew method.

#3.Yes. As long as your hair system is properly attached it will not come off while you are playing sports or swimming.

#4. A) Always clean your system with a mild PH shampoo (4.5 - 5.5), such as The Piece Makers exclusive hair care line. Use ONLY Luke warm water when rinsing your system. Hot water will not seal the cuticle and can take away from shine
B) DO NOT shampoo in a circular motion. ALWAYS wash hair from scalp to ends in a downward motion to avoid matting
C) Use cream type conditioners that do NOT contain Lanolin, Polymers, or heavy oils. (These will cause matting in human hair) Use ONLY luke warm water when rinsing your system. Hot water will not seal the cuticle and the conditioner will not be as effective.
D) Be sure to keep the conditioners off the base of the unit because it can cause base knots to soften, then the hair will fall out. Use Hair Knot and Tape Tab Sealer to better ensure the security of the knots on the base of the system.
E) Use leave-in spray on conditioners also, to keep the hair soft, pliable, and shiny. We recommend using Vita Silk.
F) If you do not use conditioners at all it will cause dryness and tangling.
G) Never brush wet hair, use a wide tooth comb. Brushing we hair can stretch the hair to cause breakage, loss of elasticity, and may cause bald spots.
H) Stay away from products using SD-40 alcohol base. (SD-40 Alcohol from corn is okay).
I) YOUR 6 MONTH GUARANTEE ONLY APPLIES IF YOU ARE AND HAVE ALWAYS USED THE PIECE MAKERS RECOMMENDED PRODUCTS.
(FYI: This guarantee does not apply to lace fronts, full lace units or thin poly skin.)

#5. This depends on your method of attachment. If you choose daily wear, you will remove your system every night and reattach with tapes or clip each morning. If you choose extended wear you can go from 4-6 weeks before having your system retightened or rebonded.

#6. Human hair is much more tangle-free, softer and shinier than synthetic. It can be colored, permed and safely curled with a curling iron. Synthetic hair is made up of fibers (Kanekalon & Toupelon) and CANNOT be colored, permed or safely curled with a curling iron. It is not as soft or tangle-free as human hair.

#7. Synthetic hair is made of fibers (Kanekalon & Toupelon). Yak hair is organic or animal hair.

#8. Absolutely!! More money does not mean higher quality. We are a factory direct distributor of custom hair systems. We offer the same high quality hair systems as any of our priced competitors! Guaranteed!

#9. Your hair system will last you a year or more if it is properly cared for. However, if you have a lace front, lace unit, or thin poly skin unit, these are considered disposable (lace fronts can be made replaceable) and will only last a few months.

#10. Yes. As long as your system is in repairable condition and is not made of lace or thin poly skin. Lace or think poly skin fronts can be replaced as long as the unit is originally made with a replaceable front.